BACK-OFFICE OPERATIONS
Nearshore back-office operations and outsourced administrative services for industrial companies.
Our Promise
OVERHEAD, CONVERTED TO CAPACITY.
Nexus runs the remote-capable technical and administrative roles that industrial companies struggle to hire, train, or retain at domestic labor costs. Work is executed by multi-lingual, industrial sector teams operating inside client systems, measured against the same KPIs as an in-house team.
The Role You Can't Fill
A mid-market energy supplier that has posted a sales administrator role for six months with no qualified hires. Nexus deploys a multilingual, industrial-trained asset in under 30 days, integrated into the client's sales process and commercial rhythm.
The Function That Grew Accidentally
A manufacturer whose engineering team spends 20% of its time generating MTRs, COCs, and submittal packages instead of engineering. Nexus absorbs the documentation function into a structured workflow, returning engineering hours to the core business.
The Marketing Department of One
A growing industrial firm whose marketing runs on one overloaded coordinator and an external agency bill. Nexus deploys a nearshore marketing pod (coordinator, designer, content producer) that operates as an embedded team at a fraction of U.S. fully loaded cost.
80% of executives plan to maintain or increase investment in third-party outsourcing, with back-office functions remaining the most commonly outsourced category. (Deloitte Global Outsourcing Survey, 2024)
Outsourced and nearshore delivery models typically produce 15-30% cost savings on in-scope functions, with deeper reductions in high-labor-cost geographies. (IAOP Global Outsourcing Report, 2023; corroborated by Deloitte, 2024)
70% of executives have selectively insourced scope back from third parties over the past five years, reinforcing that operator-quality delivery, not low-cost arbitrage, is now the decisive buying criterion. (Deloitte Global Outsourcing Survey, 2024)
Turn fixed overhead into flexible capacity.
Our Approach
How We Work
Nexus structures back-office programs against three tiers of engagement, each with defined scope and deployment timeline. Every engagement begins with a workflow diagnostic, followed by role design, system integration, and measurable handoff. Programs are priced on capacity delivered, not hours billed.
BACKOPS AS A SERVICE
A single role, five client-chosen functions, 15–30 days deployment. 90-day commitment. The entry tier for companies testing the model.
MARKETING AS A SUBSCRIPTION
A dedicated marketing pod running branding, social, collateral production, and digital presence on a weekly cadence. 90-day commitment.
FULL ENTERPRISE OPTIMIZATION
The complete back office absorbed, redesigned, and operated by Nexus: custom integration, strategic oversight, and scalable resources under a full partnership structure.
OPERATOR-GRADE DELIVERY
Every tier runs under the same standard: bilingual talent, industrial sector fluency, live reporting, and capacity that scales without headcount growth on the client's balance sheet.